Terms of service

The Craft Sprinkle

Last updated: November 10, 2026

Welcome to The Craft Sprinkle! By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

The Craft Sprinkle is an online craft supply store offering sensory dough, polymer clay sprinkles, air-dry clay, decoden supplies, DIY accessories, and other creative products.

We reserve the right to update our product offerings, prices, and store policies as necessary.

2. Products and Descriptions

We make every effort to accurately represent our products through photographs, descriptions, measurements, and color information.

Please note:

Colors may vary slightly depending on screen settings and lighting.
Handmade products may have minor natural variations.
Product dimensions and weights are provided as accurately as possible.
Customers should carefully review product descriptions, quantities, and available options before purchasing.

We reserve the right to correct errors in product descriptions, pricing, or availability.

3. Handmade and Made-to-Order Products

Some of our products, including sensory dough and customized craft items, are handmade or prepared specifically for each order.

Because of this:

Slight variations in appearance or texture may occur.
Production times may vary based on order volume.
Customized and made-to-order products may not be eligible for cancellation or return once production has begun, subject to applicable law.

We take pride in preparing fresh, quality products for our customers.

4. Product Safety

Our products are intended for their stated craft or sensory play purposes.

Important safety information:

Many products contain small parts that may present a choking hazard.
Products containing small parts are not suitable for children under 3 years of age.
Adult supervision is recommended when children use sensory dough, accessories, or craft supplies.
Sensory dough and decorative craft materials are not intended for consumption.
Customers should follow all product-specific safety warnings and instructions.

The Craft Sprinkle is not responsible for misuse of products contrary to their stated instructions or safety warnings, to the extent permitted by law.

5. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise indicated.

Payment must be completed through our secure checkout before orders are processed.

Applicable taxes and shipping charges are calculated and displayed during checkout.

We reserve the right to modify prices and promotions without prior notice. Changes will not affect orders already accepted, except where required or permitted by law.

6. Order Processing and Shipping

Orders are prepared and shipped according to the processing times provided on our website or individual product listings.

Handmade and made-to-order products may require additional preparation time.

Shipping estimates are not guaranteed delivery dates unless expressly stated otherwise.

If we cannot ship within the promised timeframe, we will contact the customer and provide the options required by applicable law.

Customers are responsible for providing accurate shipping information.

Please review our Shipping Policy for additional details.

7. Returns, Refunds, and Cancellations

Our Return & Refund Policy applies to all purchases.

Made-to-order sensory dough and customized products are generally not eligible for returns unless damaged, defective, or incorrect.
Eligible unopened and unused craft supplies may be returned within 14 days of delivery.
Customers are requested to report damaged, defective, or incorrect orders within 72 hours of delivery, including photographs when available.
Cancellations may not be possible once production has begun.

These conditions do not limit any rights customers have under applicable law.

For complete information, please review our Return & Refund Policy.

8. Intellectual Property

All original website content, including The Craft Sprinkle branding, product photographs, written descriptions, original designs, and graphics, belongs to The Craft Sprinkle or its respective rights holders.

Content may not be copied, reproduced, distributed, or used commercially without permission, except as permitted by applicable law.

Purchasing a physical product does not transfer ownership of any associated intellectual property rights.

9. Website Use

By using our website, you agree not to:

Engage in fraudulent or unlawful activity.
Attempt to interfere with website security or operation.
Submit false or misleading order information.
Use our content in ways that violate applicable intellectual property laws.

We reserve the right to restrict access or refuse orders when reasonably necessary to prevent fraud, abuse, or unlawful activity, subject to applicable law.

10. Third-Party Services

Our online store is powered by Shopify and may use third-party payment processors, shipping carriers, and other service providers.

These providers may have separate terms and policies governing their services.

We are not responsible for third-party websites or services outside our control, except as required by law.

11. Limitation of Liability

We strive to provide accurate information, quality products, and dependable customer service.

To the extent permitted by applicable law, The Craft Sprinkle is not responsible for losses resulting from improper product use, unauthorized website activity, or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.